Over 100,000 Comcast subscribers lose service during Broncos game
"Lucky me being 1 of 150K affected by the Comcast outage during the Broncos game," David Minnick tweeted on Oct. 6, 2013. (Photo: Twitter / @minnickdd)
DENVER — Exactly 99 points were scored in the Denver Broncos most compelling win of the season on Sunday afternoon, a 51-48 shootout against the Dallas Cowboys. And approximately 120,000 Comcast customers in Colorado missed watching a good deal of those points scored.
Comcast confirmed the loss of service on Monday morning, saying scores of customers in Arvada, Commerce City, Boulder, Thornton and Brighton lost service from 4:15 p.m. to 5:15 p.m.
The game started at 2:25 p.m. and finished up just after 5:30 p.m. Reports from Comcast subscribers on Twitter said the outage happened around halftime and lasted until nearly the end of the game.
That information was some of the most cordial from the victims of the outage.
The root of the problem was still being investigated on Monday, Comcast officials said, but one possibility had been ruled out. The company said the outage was not due to a maintenance mistake, as no maintenance operations are carried out during major sports events.