Consumer tips: How to find a reputable roofer

Roof repairs

DENVER — While the forecast looks dry in the Denver metro for the next few days, severe weather has pummeled Colorado this spring and summer causing millions of dollars in damage.

Thousands of Colorado homeowners and drivers have spent the last three months meeting with insurance adjusters, car repair shops and roofing contractors.

May’s round of hail storms carries a $109 million insurance price tag.  It damaged homes across the Front range including Walt Winter’s.

“We seem to live in that little strip of area that seems to get a lot of hail, a lot of wind and a lot of damage,” said Winter.

The long-time southeast Aurora resident was also affected by severe weather in 2009. Five years later, Koehn Construction is replacing his roof all over again.

“Over time, if you go through several seasons ignoring the damage, it’ll cause leaking,” said Jasper Koehn, owner and president of Koehn Construction. “What you’re looking for are impact marks from hail. Hail strikes impact the shingles and knock out the roof granules. It exposes the backing of the shingle.”

Koehn is a Highlands Ranch based contractor who has worked on roofs in Colorado for 10 years. Koehn Construction has an A+ rating with the Denver-Boulder Better Business Bureau. The company is also a certified Master Elite roofer, a status very few contractors have in Colorado.

The BBB says its credentials like Koehn’s consumers should look for.

“Roofers are the number one most inquired about industry at the BBB this year and they were last year,” said Megan Herrera, Denver-Boulder BBB spokeswoman.

The BBB recommends homeowners check references,  and work closely with the insurance company and certified local roofers.

“I like the fact that they’re local,” said Winter, referring to the roof work Koehn Construction has done. “They live here, they back their work and they’re trustworthy.”

The Denver-Boulder BBB has 437 accredited roofers in a 12-county service area. The BBB closed 131 complaints against roofers so far in 2014.

Homeowners have a year to file a claim with their insurance company.

If you suspect hail damage to your home, it is recommended that you request the insurance adjuster and certified contractor to assess the roof together. As a team, they can expedite your repair faster.

Resources for this story

Find a list of BBB accredited roofers
See information about Koehn construction